Ending 2019 together
As 2019 closes, we decided to celebrate the best way we know how here at SERVPRO of Hernando and that is with a celebration! We have so much to be grateful for and commemorate, both as a team and in our individual lives. Together we spent the night watching a beautiful sunset, spending time with our families, and did we mention our mashed potato bar?
Were truly honored to be able to recognize members of our team for exceptional service in three areas, presenting three awards: the Client Service and Care award, the Quantum Leap Award for outstanding professional development, and the Employee of the Year. This year, we were pleased to award the following people:
Samantha A. accepted the Client Care and Service award, admiring her dedication to our customers as the dispatcher and carrying that into her recent promotion to Client Care Coordinator. In her new position with us, Samantha goes out of her way to ensure clients are satisfied with the service they’re receiving – from start to finish. I think its safe to say from the positive feedback our customers have given, that she, along with the rest of our team, is doing a phenomenal job!
Thomas K., respectfully and rightfully accepted our Quantum Leap Award. Thomas became a member of our SERVPRO of Hernando team as a technician this year and immediately proved to us that he has a future in the industry, obtaining IICRC certifications and always spreading his positive attitude to not only his coworkers, but our clients as well.
Leah P. was recognized as our Employee of the Year, following two years as the Client Care and Service recipient. Leah is devoted to taking leadership in many areas and using problem-solving skills on a daily basis. Known around here as the Water Queen, she manages water damages from the office perspective, while lending a calm, helpful hand to customers when they need it most.
This fantastic triad, along with the remaining member of our SERVPRO of Hernando team, are the heart of our company and also valuable members in our community while helping our customers when they have no where else to turn. We are thrilled to see what 2020 brings our SERVPRO of Hernando family.