What our Customers say...

Water Damage Testimonials

We had a wonderful experience with SERVPRO due to water damage. The technicians were efficient and timely and kept us informed of all procedures. Thank you Daniel and Thomas for your service and attention to detail. I would highly recommend them.

Great service and extremely fast arrival for a flood in a client’s home. Their team arrived in less than an hour. Dried out the home and treated to prevent mold. Their expertise saved the home from extensive damage and severe cost. Will definitely use again.

Had water damage from A/C with 70% of condo. They did an outstanding job of restoration

Dan L. From SERVPRO of Hernando County came out to provide water remediation services after we had a pretty significant waste water issue. He was extremely professional, courteous and very efficient. Given the circumstances, this could have easily been a very anxiety-inducing experience, but quite on the contrary, Dan’s calm and competent demeanor and consultative approach helped tremendously - not only to immediately mitigate the damage, but also for us to understand each step and feel very comfortable and confident in the solution. Highly recommend!

Quick response time. Friendly and professional service. Thorough explanation of the process.

A company you can tell cares about you and your home.

Very professional and knowledgeable people to work with. Everything so far has been done to my satisfaction. Looking forward to continuing great service.

We had a wonderful experience with SERVPRO due to water damage. The technicians were efficient and timely and kept us informed of all procedures. Thank you Daniel and Thomas for your service and attention to detail. I would highly recommend them.

My neighbor recommended SERVPRO and I'm glad I took her advice. They showed up quickly and were courteous and hard working the whole time. Made a tough situation a little bit easier. 

I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give

Michelle Spencer with the Hernando County branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!

The crew at SERVPRO right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!

SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.

Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!

Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

What a positive experience after discovering water damage - HELP! SERVPRO personnel: Project Manager Shanna so efficient and personable throughout the project; restoration specialists Sheldon and Steven so pleasant and skillful also alleviated my anxieties; and carpenter Michelle went above and beyond to install lovely floors, restore and even expanded my kitchen workspace, and worked tirelessly to complete finishing touches, leaving my floors beautiful and clean. Many thanks to Jeremy. Motto "Like it never even happened." is an understatement!

What a positive experience after discovering water damage - HELP! SERVPRO personnel: Project Manager Shanna so efficient and personable throughout the project; restoration specialists Sheldon and Steven so pleasant and skillful also alleviated my anxieties; and carpenter Michelle went above and beyond to install lovely floors, restore and even expanded my kitchen workspace, and worked tirelessly to complete finishing touches, leaving my floors beautiful and clean. Many thanks to Jeremy. Motto "Like it never even happened." is an understatement!

I had a massive flood that effected most of the house,Michelle and Sheldon arrived on scene and busted it out to get all the effected areas carpet and flooring removed,what a great asset to SERVPRO to have these individuals representing the company.Hats off to a great job.

I had a massive flood that effected most of the house,Michelle and Sheldon arrived on scene and busted it out to get all the effected areas carpet and flooring removed,what a great asset to SERVPRO to have these individuals representing the company.Hats off to a great job.

Jeremy and his team were polite and kind and did great work cleaning up my home after a flood. They made a bad situation bearable. I'd reccomend SERVPRO to anyone.

Jeremy and his team were polite and kind and did great work cleaning up my home after a flood. They made a bad situation bearable. I'd reccomend SERVPRO to anyone.

SERVPRO did a great job. I highly recommend this company!

SERVPRO did a great job. I highly recommend this company!

We had a water damage in one of our rental properties and called SERVPRO to take a look. Not only did they restore to preloss condition but they were very professional and quick. I would DEFINITELY refer them to other property managers!!!

We had a water damage in one of our rental properties and called SERVPRO to take a look. Not only did they restore to preloss condition but they were very professional and quick. I would DEFINITELY refer them to other property managers!!!

This team was smart, organized and professional when they responded to my water damage. Jeremy led the crews and then guided me through the process with my insurance company. Although having a water damage at home was not a walk in the park, SERVPRO of Hernando made it easier on me than I expected and I would reccomend Jeremy and his company to anyone in need of restoration service.

This team was smart, organized and professional when they responded to my water damage. Jeremy led the crews and then guided me through the process with my insurance company. Although having a water damage at home was not a walk in the park, SERVPRO of Hernando made it easier on me than I expected and I would reccomend Jeremy and his company to anyone in need of restoration service.

Trustworthy, polite, hardworking gang. Great job!

Trustworthy, polite, hardworking gang. Great job!

Fast, friendly, and effective. This team made a stressful situation manageable, and even provided comic relief not to mention excellent results in cleaning up my flood. Thanks, SERVPRO of West Pasco.

Fast, friendly, and effective. This team made a stressful situation manageable, and even provided comic relief not to mention excellent results in cleaning up my flood. Thanks, SERVPRO of West Pasco.