What our Customers say...

Testimonials

Leah was very sweet and accommodating during a very hectic time for my wife and I. Thank you so much Leah.

I'm so happy that I chose this company to help with our water damage. They were all so friendly and answered all of our questions.

Cleaned up water damage from Hurricane Sally in our condo. Very professional and good communications.

everyone is so nice that I have encountered working with this company.

Great service. Called and Michelle was at my house super quick. Friendly service and kind/caring!

We had a wonderful experience with SERVPRO due to water damage. The technicians were efficient and timely and kept us informed of all procedures. Thank you Daniel and Thomas for your service and attention to detail. I would highly recommend them.

Great service and extremely fast arrival for a flood in a client’s home. Their team arrived in less than an hour. Dried out the home and treated to prevent mold. Their expertise saved the home from extensive damage and severe cost. Will definitely use again.

Caring, professionalism and return phone calls

They were extremely professional, prompt and very covid conscious. I highly recommend this outstanding company.

Had water damage from A/C with 70% of condo. They did an outstanding job of restoration

We had a horrible odor on a house that we recently purchased. SERVPRO came in, deep cleaned and placed equipment that eliminated the odor instead of masking it with overwhelming scents. 

We used SERVPRO for a biohazard cleanup after a family member fell on the tile floor. They were kind and professional and performed great work. Highly recommend.

SERVPRO did an incredible job removing the mold from my home and putting it all back together. You'd never be able to tell there was ever an issue. Great company!

SERVPRO people are all especially courteous and great communicators. Their work is of the highest quality and they care about the final result. They know how to deal with an insurance company after a flood. Glad I had them.

Honest, hardworking company that really knows their stuff.

Extremely professional and thorough, I would recommend them to anyone needing their services.

I work for Progressive Air Systems, we used SERVPRO for a damage clean up for a customer that didn't know where to start. They were exceptional....very responsive, and professional and did a thorough job for less than others quoted. I highly recommend them.

Dan L. From SERVPRO of Hernando County came out to provide water remediation services after we had a pretty significant waste water issue. He was extremely professional, courteous and very efficient. Given the circumstances, this could have easily been a very anxiety-inducing experience, but quite on the contrary, Dan’s calm and competent demeanor and consultative approach helped tremendously - not only to immediately mitigate the damage, but also for us to understand each step and feel very comfortable and confident in the solution. Highly recommend!

Call and ask for Michelle she was fantastic, she was informative and forward with tips and useful information. She really goes the extra mile.

Responsive, very professional team and great communication throughout the process. Highly recommend!

Everyone that has came out to our house to mitigate our leak and water damage has been great. The guys are very friendly and knowledgeable as are the ladies that we’ve met. I would highly recommend this company if you have had a water leak that has caused any damage and that requires cleanup. Great team!!

Fast, honest, and caring.

We needed a general cleaning of some built up dirt around the office. SERVPRO was quick to get us on the schedule and our building was shining after. We will definitely call them again.

We found mold in our bathroom after we started a small remodel. We called SERVPRO that morning and they were out in a few hours. 

The team over at SERVPRO was great. I had a lot of water damage causing some mold growth in the walls. They even assisted with getting necessary documents to my insurance. The rooms came out looking great!

They call you and let you know when they are on there way. Friendly and curious. They do a great job.

I'm happy with the work SERVPRO performed in my home. I would recommend them.

I am pleased with the work SERVPRO performed in my home during this difficult time. Between the technicians who worked on my home and the office staff, I feel satisfied with the way my job was handled.

SERVPRO gave us exceptional service from start to finish! They were out to our office w/in an hour and got everything cleaned up - dried out and we are very satisfied!!! The price was very reasonable as well. Thank you again

Quick response time. Friendly and professional service. Thorough explanation of the process.

Super impressed with this company

We had mold in our bathroom from our sink leaking. They protected the rest of the house and did a thorough cleaning on everything.

Did a great job cleaning all 6 of our buildings by our deadline.

A company you can tell cares about you and your home.

Happy with all the services they provided.

Kept in contact every step of the way!

Five stars all around.

Hard working and dedicated to getting the job done right! 

SERVPRO arrived quickly and started work immediately. The workers were knowledgeable and patient. Thank you SERVPRO!

Josh was prompt to the appointment and did an amazing job. I was worried the stains weren’t going to come up. However, Josh assured me the stains would be gone.

Eric removed our damaged bathroom ceiling and replaced it with a new wall board. He put mud on it and he primed it and he painted it. He did a great job. We were very satisfied with his work. He also fixed a bedroom ceiling and put up wire tracking. He did a great job. We appreciate it thank you.

Serve Pro workers Sheldon and Thomas did a great job on my home project. They were always very courteous and professional. I had ordered a shower system that they were not familiar with and they installed the shower very professionally. I was always kept informed on the work that needed to be done and then walked through the work that was completed. Each day at the house they cleaned up any material that was used and also cleaned the floors where they had been. Thank you for all your hard work, it is truly appreciated.

SERVPRO of Hernando County is by far the best I have ever worked with. They are currently helping me prepare for an insurance claim for a leak in my bathroom. Very Professional!

The best part of our experience with SERVPRO would be Mike Oharra. He is very customer service driven and very committed to driving excellent results. He was extremely thorough in giving detail about what he was doing and why he was doing it. Thank you mike for making our experience enjoyable!

Very professional and knowledgeable people to work with. Everything so far has been done to my satisfaction. Looking forward to continuing great service.

I am pleased with our SERVPRO experience. Matt Leslie was very professional. He was easy to reach and always took time to answer my questions and concerns. Dan and his helper did a great job. They were very polite and made sure everything was neat at the end of the day. Greatly appreciated Thomas coming to take down the containment!! I would recommend SERVPRO to everyone who might need restoration help. Thanks again to a great team!!

They are thorough & efficient. Always explain what they are doing & answer all questions.

We had a wonderful experience with SERVPRO due to water damage. The technicians were efficient and timely and kept us informed of all procedures. Thank you Daniel and Thomas for your service and attention to detail. I would highly recommend them.

During such a difficult time, SERVPRO has went above and beyond! Matthew came out, explained everything, and is always available when needed to provide anything needed. Kyle came out to follow up, and provided great service. I have dealt more with Thomas, and I cannot believe not only his customer service, but his hard work. Thomas has shown what a great employee truly is. His knowledge, and professionalism is outstanding.

The whole team was professional, courteous and respectful, even when I occasionally challenged them about some details. Excellence started at the top with Jeremy and included Steve, Shanna, Dan, Richard, Doug, Thomas, Jeremiah, and Kyle (plus anybody I may have overlooked). I never want to repeat the circumstances of why I needed SERVPRO, but I would go back to them in a heartbeat if necessary.

SERVPRO came in quickly after our entire house was damaged by a broken water pipe and I cannot say anything but praise for the professionalism, courtesy and quickness of all the contractors, subcontractors and workers. We felt like we were in really good hands and following up and following through was never an issue. Michelle was very pleasant, efficient and did a great job as punch gal as did Andre, Steven, Wayne, Lee, and others. Thank you for getting by home back to being livable again and as quickly as possible.

Michelle Spencer was very professional and kept me updated at all times. Great job!!

SERVPRO was great. Owner can out personally to give me a quote to spray some fabric protection on multiple pieces of new furniture. The day of service Mike was very professional and completed the job with no issues.

My neighbor recommended SERVPRO and I'm glad I took her advice. They showed up quickly and were courteous and hard working the whole time. Made a tough situation a little bit easier. 

SERVPRO staff and technicians went out of their way to make me feel comfortable when they were in my home. 

Very professional and courteous.

Dan was an amazing and attentive professional that worked tirelessly to go above and beyond in taking care of business. Thanks to him I have absolute confidence in SERVPRO!!

I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give

Michelle Spencer with the Hernando County branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!

A man called Sheldon came one morning in the chaos and destruction of the Florence aftermath. He was given a punch list of jobs to do in our house. The man never stopped!!!Sheldon worked with skill and focus on a huge variety of tasks. He had a high standard of doing the job right and took personal pleasure in doing it that way. He was personable, polite, What an impressive worker both in energy and task integrity. SERVPRO should recognize this employee. He worked the entire day and into the evening. He left behind a myriad of jobs well done. Thank you, Sheldon!

Michelle Spencer was professional and walked me through everything. They were here on time and asked me if I was okay with everything before they even started working and if anything additional came up they contacted me and notified me along with explain in detail the issue.

The crew at SERVPRO right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!

SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.

Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!

Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!

SERVPRO helped my family after we had a fire in our garage. Thank you for all that you did to get our house back to normal.

After I had a small kitchen fire SERVPRO was there only minutes after I called them and helped get my house back up and running. 

Very pleasant and efficient crew!

After a tree feel through our house, SERVPRO was there to help! We appreciate all they did to minimize damages and get the job done. Thanks again for all your help!

We had a wonderful experience working with Tony and his construction team Pedro, Lazaro and Eloy. Very professional, attention to detail and making our house feel like a home again. We would recommend them for any home job that needs to be done!!

SERVPRO of Hernando County went out of their way to help me when mold was found in one of my rental properties. I can't thank them enough for their quick response and professional attitudes. 

Your team took care of everything for us after our disaster, even calling our insurance company. Such a huge help!

Great job. We have been very impressed with your professionalism, courtesy and fast response.

Awesome staff and awesome service always provided to our insureds. SERVPRO of Hernando County takes care of our customers in the manner I would want to be treated and taken care of!

Wendy Stevens from SERVPRO has always been a wealth of information. She is a monthly visitor in my office always dropping off new information and informing us about the lunch and learn seminars that they have. When the time came that we finally did need some help due to a fire they were right on top of it and dried my building out. The information and working friendship is irreplaceable. Thank you Wendy and the SERVPRO Team for all you do it does not go unnoticed. If your ever in need don't hesitate to call SERVPRO they will treat you like family.

After a small kitchen fire, I called SERVPRO. They were quick to respond. Jim has been a great point man. Terry, John, Christine, and Lisa were great on cleanup, making sure all residue was cleaned up and all my belongings were put back in order. Professional and courteous. Great customer service

Thank you for meeting with us today Wendy Stevens! Not only did you provide tons of FANTASTIC information, more importantly, you left us with warm fuzzies... It's important to know what the people you work with are made of and you're a keeper.

Good job SERVPRO! Your slogan "Like it never even happened." is not so accurate in this case. More like, Better Than Ever! 

I returned home from work to find that my house had sustained massive smoke damage. Walter packed all of my family's personal belongings with so much care! He called me whenever he had questions and was able to help me find a few items I needed after the pack up. The SERVPRO team was amazing during my very stressful time.

After heavy rains flooded our home, our basement was filled with inches of water. SERPVRO came from out of state to help all those affected. Thank you for your listening ear and assistance during this time!

After heavy rains flooded our home, our basement was filled with inches of water. SERPVRO came from out of state to help all those affected. Thank you for your listening ear and assistance during this time!

As an insurance agent, we always get asked for references for who can help our insureds when there is damage caused to their home or business. I always include in my recommendations SERVPRO & tell them to call Wendy! She is always on call to handle their issues.

As an insurance agent, we always get asked for references for who can help our insureds when there is damage caused to their home or business. I always include in my recommendations SERVPRO & tell them to call Wendy! She is always on call to handle their issues.

We had a fire at the Apartment Complex where I work and called Wendy at SERVPRO. Wendy and her team were professional and thorough .From the removal of all the debris to the final coat of paint they made what should have been a very stressful time easier on us. And when they were done you would never know anything had happened.

We had a fire at the Apartment Complex where I work and called Wendy at SERVPRO. Wendy and her team were professional and thorough .From the removal of all the debris to the final coat of paint they made what should have been a very stressful time easier on us. And when they were done you would never know anything had happened.

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

What a positive experience after discovering water damage - HELP! SERVPRO personnel: Project Manager Shanna so efficient and personable throughout the project; restoration specialists Sheldon and Steven so pleasant and skillful also alleviated my anxieties; and carpenter Michelle went above and beyond to install lovely floors, restore and even expanded my kitchen workspace, and worked tirelessly to complete finishing touches, leaving my floors beautiful and clean. Many thanks to Jeremy. Motto "Like it never even happened." is an understatement!

What a positive experience after discovering water damage - HELP! SERVPRO personnel: Project Manager Shanna so efficient and personable throughout the project; restoration specialists Sheldon and Steven so pleasant and skillful also alleviated my anxieties; and carpenter Michelle went above and beyond to install lovely floors, restore and even expanded my kitchen workspace, and worked tirelessly to complete finishing touches, leaving my floors beautiful and clean. Many thanks to Jeremy. Motto "Like it never even happened." is an understatement!

I had a massive flood that effected most of the house,Michelle and Sheldon arrived on scene and busted it out to get all the effected areas carpet and flooring removed,what a great asset to SERVPRO to have these individuals representing the company.Hats off to a great job.

I had a massive flood that effected most of the house,Michelle and Sheldon arrived on scene and busted it out to get all the effected areas carpet and flooring removed,what a great asset to SERVPRO to have these individuals representing the company.Hats off to a great job.

Jeremy and his team were polite and kind and did great work cleaning up my home after a flood. They made a bad situation bearable. I'd reccomend SERVPRO to anyone.

Jeremy and his team were polite and kind and did great work cleaning up my home after a flood. They made a bad situation bearable. I'd reccomend SERVPRO to anyone.

Thanks for the excellent service, Kristin was wonderful and so caring.

Thanks for the excellent service, Kristin was wonderful and so caring.

SERVPRO did a great job. I highly recommend this company!

SERVPRO did a great job. I highly recommend this company!

When I hired SERVPRO to clean a warehouse unit before I moved in, I thought there was no way this place would ever be clean enough for ME. But they were so thorough and complete, we could move a hospital in here! SERVPRO was effective and a great value and I would definitely reccomend them.

When I hired SERVPRO to clean a warehouse unit before I moved in, I thought there was no way this place would ever be clean enough for ME. But they were so thorough and complete, we could move a hospital in here! SERVPRO was effective and a great value and I would definitely reccomend them.

We had a water damage in one of our rental properties and called SERVPRO to take a look. Not only did they restore to preloss condition but they were very professional and quick. I would DEFINITELY refer them to other property managers!!!

We had a water damage in one of our rental properties and called SERVPRO to take a look. Not only did they restore to preloss condition but they were very professional and quick. I would DEFINITELY refer them to other property managers!!!

Jeremy and his team were excellent in helping me diagnose and repair a mold problem. The process was as smooth as one could hope for and I reccomend SERVPRO of East Pasco to anyone facing a mold problem. 

Jeremy and his team were excellent in helping me diagnose and repair a mold problem. The process was as smooth as one could hope for and I reccomend SERVPRO of East Pasco to anyone facing a mold problem. 

This team was smart, organized and professional when they responded to my water damage. Jeremy led the crews and then guided me through the process with my insurance company. Although having a water damage at home was not a walk in the park, SERVPRO of Hernando made it easier on me than I expected and I would reccomend Jeremy and his company to anyone in need of restoration service.

This team was smart, organized and professional when they responded to my water damage. Jeremy led the crews and then guided me through the process with my insurance company. Although having a water damage at home was not a walk in the park, SERVPRO of Hernando made it easier on me than I expected and I would reccomend Jeremy and his company to anyone in need of restoration service.

Trustworthy, polite, hardworking gang. Great job!

Trustworthy, polite, hardworking gang. Great job!

I called SERVPRO for cleanup services in an especially sensitive situation, and was very happy with their professionalism and extra care. Thank you. 

I called SERVPRO for cleanup services in an especially sensitive situation, and was very happy with their professionalism and extra care. Thank you. 

Fast, friendly, and effective. This team made a stressful situation manageable, and even provided comic relief not to mention excellent results in cleaning up my flood. Thanks, SERVPRO of West Pasco.

Fast, friendly, and effective. This team made a stressful situation manageable, and even provided comic relief not to mention excellent results in cleaning up my flood. Thanks, SERVPRO of West Pasco.